Polly best practices to maximize audience response rate

Utilize these tips and tricks to enhance your audience engagement rate

Boost participation and collect meaningful insights by optimizing how you use Polly in Slack.

Utilize these key Polly features:

• Reminders
• Send via DM
• Personalized Messaging
• Web Voting
• Anonymity Settings
• Emojis & Gifs
  
  
  

📌 Set up Reminders

Set up reminders to prompt participants who haven't responded. Polly's reminders target only non-respondents, reducing unnecessary notifications. Be mindful not to overuse reminders to avoid annoyance. For a week-long survey, 1-2 reminders are recommended.

Find out how to set auto reminders here

💬 Send Pollys via DM

For sensitive topics or when seeking prompt responses, send surveys via DM. This approach ensures the polly isn't overlooked in busy channels and encourages quicker, more candid feedback. ​See this help doc on audience selection.

📝 Add a Personalized Message to the Polly

Accompany your surveys with a compelling message that highlights the survey's purpose and importance. Clearly communicating the value of participants' feedback can motivate higher engagement.

🌐 Use Web Voting to go beyond Slack

Use Polly's web voting feature to include participants outside your Slack workspace. Sharing a web link allows external stakeholders to contribute, broadening your survey's reach.

Learn more about web voting here.

🔒 Utilize Anonymity Options

• Enable anonymity to foster honest and uninhibited responses, especially for sensitive subjects. Inform participants about the anonymity to build trust and encourage participation.
• Collect demographic data while maintaining confidentiality to analyze responses across different segments. This approach provides valuable insights without compromising individual privacy.
  
  

😀 Make it visual with Emojis & Gifs

• Adding emojis to answer choices makes surveys more visually appealing and can enhance participant engagement. This simple touch can make the survey experience more enjoyable.
• Include relevant GIFs and links in your survey posts to capture attention and provide additional context. A well-chosen GIF can make your survey stand out and encourage participation.